Appointing an Arbitrator?

Founder Santtu Turunen serves as an arbitrator in international and domestic disputes. He has experience in acting as a sole arbitrator, party-appointed arbitrator and presiding arbitrator. Previously, Santtu acted as the secretary general of the Arbitration Institute of the Finland Chamber of Commerce (FAI). Santtu has taught arbitration at the University of Helsinki and as a visiting professor at the University of Torino. Santtu’s arbitration related publications include monographies (such as Due Process in International Commercial Arbitration, OUP, with Matti S. Kurkela), articles and blog posts. Santtu is a member of Arbit (Italian Forum for Arbitration and ADR) and DIS (Deutsche Institution für Schiedsgerichtsbarkeit e.V.).

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Dispute Resolution with Client Mindset?

Disputes are not just about winning the case and good advocacy in court or arbitration - for the customer they are business decisions and investments. The value proposition of any dispute resolution service is the improvement of the financial position of the customer by the service rendered. Being right has no economical or even intrinsic value, although at times it pays to defend one’s rights. Client mindset means managing the conflicts to reach the best overall outcome for the customer, taking the risks into account. Contact us to discuss how we could help.

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Could Conflict Management and Dispute System Design Benefit Your Business?

Planning and being prepared is essential in maximising the outcome values and minimising the costs of disputes. For this reason, conflict management is a part of risk management of a company. A conflict management system includes processes to prevent, manage and resolve conflicts.

Most often the discussion focuses on pros and cons of different dispute resolution methods, as there are many actors offering those services. However, efficient, systematic and coordinated selection and use of those services is crucial for securing the added value for companies.

Would you like to know how a conflict management system could benefit your business?

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Why Use Law Proactively?

Owners of law, contracts and dispute resolution should be seen as business actors in a company, not just people limited to technical support and checks. Decisions should be made on business basis and legal tools should be used to achieve business goals, ultimately by enforcing a contract.

Effective use of law results in competitive advantages for companies. This is best achieved if legal aspects are integrated into the processes of the company and used in a proactive way, i.a. already when contracts are negotiated. Integrated and proactive legal services can best support the core functions and value creation of the businesses.

How could proactive use of law benefit your business?

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